Do Not Sell My Personal Information Policy
Cancer Help Desk (hereafter referred to as “we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy rights under applicable laws. This policy explains your rights regarding the sale of your personal information and how you can exercise them.
Cancer Help Desk operates under the domain cancerhelpdesk.org and can be contacted at [email protected] or 888-454-0804 for further information.
What Does “Do Not Sell My Personal Information” Mean?
Under the California Consumer Privacy Act (CCPA) and other international privacy laws, individuals have the right to opt out of the sale of their personal information. For the purposes of this policy, “selling” refers to the disclosure of personal information to third parties for monetary or other valuable consideration.
What We Do With Your Personal Information
Cancer Help Desk does not directly sell your personal information for monetary gain. However, we may share your personal data with service providers or partners to provide and improve our services, such as for analytics, customer support, and tailored content. Some of these activities may be considered a “sale” under applicable laws.
Categories of Personal Information We May Collect and Share
We may collect and share the following categories of personal information:
• Identifiers (e.g., name, email address, phone number).
• Internet activity (e.g., interactions with our website or advertisements).
• Health-related information (if voluntarily provided, such as inquiries about cancer support resources).
Your Rights Regarding Personal Information
Depending on your location, you may have the following rights:
1. The Right to Opt Out: You may request that we stop selling or sharing your personal information.
2. The Right to Access and Control: You may request access to your personal data, its uses, and any third parties with whom it has been shared.
3. The Right to Deletion: You may request that we delete your personal information, subject to legal exceptions.
4. The Right to Correct Information: If your information is incorrect, you may request corrections.
5. Additional Rights (GDPR): Residents of the European Economic Area (EEA) or other jurisdictions may also have the right to restrict processing, object to processing, and request data portability.
How to Opt Out
To exercise your right to opt out of the sale of your personal information, please take one of the following actions:
1. Contact Us via Email:
• Send an email to [email protected] with the subject line “Do Not Sell My Personal Information Request.”
Verification Process
To protect your privacy and comply with the law, we may need to verify your identity before processing your request. This may involve asking for additional information, such as confirming details already on file or providing identification.
How We Handle Requests
• We will acknowledge your request within 10 business days.
• We will respond to your request within 45 calendar days. If more time is required, we will inform you of the delay and the reason for it.
• Opt-out preferences will be honored unless you explicitly provide consent for future sharing.
Cookie-Based Opt-Out
If our website uses cookies that may share data with third parties (e.g., for analytics or advertising), you can control this data sharing through the cookie banner presented upon your first visit or by accessing your browser settings.
Exclusions
Certain types of data sharing may not be considered a “sale” under applicable laws, including:
• Sharing data with service providers under written contracts.
• Sharing anonymized or aggregated data that cannot be linked back to you.
Contact Information
If you have questions about this policy or need assistance with your rights, please contact us using the information below:
• Email: [email protected]
• Phone: 888-454-0804
• Address: Cancer Help Desk, 1325 HOWARD AVE # 944, BURLINGAME, CA 94010
Policy Updates
This policy may be updated periodically to reflect changes in legal requirements or our business practices. Please check this page regularly for updates.
Effective Date: 12/29/2024
This policy covers all regions where Cancer Help Desk operates and ensures compliance with global data protection regulations, including CCPA, GDPR, and other applicable laws.
